How do I contact the Titan helpdesk?

We are here to help Monday to Friday 8.30am - 6pm

You can contact us in a variety of ways:

Our telephone number is 0117 325 4755, and if you call us, you will get a few options:

Option 1: Software Team
For questions like adding new user roles to Titan or sorting out a hiccup in your ERD prescription download.
support@titanpmr.com

Option 2: Hardware Team
Facing printer troubles, connectivity issues with Titan Mobile, or a stubborn PC that won't turn on? Press 2!
hardware@titanpmr.com

Option 3: Third Party Integrations Team
Robot acting up? Electronic CD register on strike? eMAR system not displaying the latest data? Integration Team is on it!
integrations@titanpmr.com

Option 4: Titanverse Support Team
We are here to help you with your journey beyond prescriptions, for any and all queries about Titanverse.
titanverse@titanpmr.com

No need to sit through a lengthy message – press the right button as soon as you connect. It's that simple!

Alternatively you can connect us via these other channels:

You can also check our Status Page to get information on current and historical incidents

Complaints

If you would like to make a complaint, please contact our complaints team at complaints@titanpmr.com

Invatech Health Ltd

Unit 3 Knitwear House

Redding Road

Bristol

BS5 6FW

Tel: 0117 325 4755

Email: info@invatechhealth.com

Invatech Health Ltd is a company registered in England and Wales. Registered number: 12004003. Registered office: Unit 3 Knitwear House, Redding Road, Bristol, BS5 6FW. VAT Number: 184392679.